FAQs

Awkwardness gives me great comfort. I've never been cool, but I've felt cool. I've been in the cool place, but I wasn't really cool – I was trying to pass for hip or cool.

A girl should be two things: classy and fabulous. I am convinced that there can be luxury in simplicity. I wanted to dress the woman who lives and works, not the woman in a painting. It's hard to balance everything. It's always challenging. My relationships with producers or photographers – these are relationships that took years. I can't get sucked into that celebrity thing, because I think it's just crass. My aim is to make the poor look rich.

What shipping methods are available?

I have not received the order confirmation email

I would like to cancel or modify my order

I need an invoice, how do I get one?

Offer Maison Tila

At Maison Tila, the pleasure of giving is part of our brand's DNA; that's why we have thought of every detail to offer you the best conditions to offer Maison Tila products.

I would like to offer a Maison Tila gift card

I would like to offer Maison Tila products; is the invoice included in the package?

Can I add a message to my order?

Delivery

I would like to know the delivery times for my order

I would like to know the delivery costs for my order

Do you ship internationally?

What should I do if my order is damaged?

Professional / Business

Contact

Who can I contact when I have requests?